How to Reset Jlab Earbuds

JLab earbuds can sometimes experience issues with sound quality, connectivity, or controls. In some cases, resetting the earbuds can resolve these issues and get them working properly again. In this guide, we’ll show you how to reset your JLab earbuds and provide some additional tips and troubleshooting advice to help you get the most out of your earbuds.


How to reset JLab earbuds

Resetting JLab earbuds is generally a simple process, although the specific steps may vary depending on the model. Here are some general guidelines to follow:

  1. Put your earbuds back into their charging case and make sure they’re properly seated and charging.
  2. Locate the buttons on the earbuds themselves. Depending on the model, there may be one or two buttons.
  3. Press 7 times on one earbud ( quick taps) and do the same on the other earbud.
  4. Take both earbuds out of the charging case. One earbud will be solid white and the other will blink blue/white indicating ready to pair to your device.

When to reset JLab earbuds

JLab earbuds are generally reliable and high-quality, but like any electronic device, they can sometimes experience issues. In some cases, resetting your JLab earbuds can help resolve these issues and get them working properly again. Here are some common reasons why someone might need to reset their JLab earbuds:

Audio issues

 If you’re experiencing problems with the sound quality on your JLab earbuds, such as crackling, static, or muffled audio, resetting your earbuds can sometimes help. 

This can be caused by a variety of factors, such as interference from other wireless devices, a firmware glitch, or a hardware malfunction.

Pairing issues

 If you’re having trouble pairing your JLab earbuds with your device, resetting them can sometimes resolve the issue. This could also be caused by a firmware glitch, an outdated Bluetooth connection, or interference from other devices.

Control issues

If the controls on your JLab earbuds aren’t working properly, such as the volume or playback controls, resetting them can help. This could be due to a firmware issue, a hardware malfunction, or a problem with the earbuds’ touch sensors.

Battery issues

If your JLab earbuds aren’t holding a charge or aren’t charging properly, resetting them can sometimes help. This could be caused by a variety of factors, such as a faulty charging case, or a firmware glitch. In case of a firmware glitch, resetting the earbuds will fix th problem.

Here are some additional tips and troubleshooting advice to keep in mind when resetting your JLab earbuds.

Make sure your earbuds are charged

Before attempting to reset your JLab earbuds, make sure they’re properly charged and seated in their charging case. Low battery levels or poor connections can sometimes cause issues that can be resolved by resetting the earbuds.

Try a different device

 If you’re having trouble pairing your JLab earbuds with your device, try pairing them with a different device to see if the issue is with your earbuds or your device. If the earbuds pair successfully with the new device, it may be an issue with your original device’s Bluetooth connection.

Check for firmware updates

 Some JLab earbud models may have firmware updates available that can resolve common issues. Check JLab’s website or user manual to see if there are any updates available for your specific model of earbuds.

Clean your earbuds

 Dirty or clogged earbuds can sometimes cause issues with sound quality or sensor performance. Clean your earbuds regularly with a soft cloth or brush to remove any dirt or debris.

What to do when the problem is not resolved after resetting

Contact customer support:

 If you’ve tried resetting your JLab earbuds and are still experiencing issues, contact JLab’s customer support team for help. They can provide additional troubleshooting advice. In some cases you could be refunded or your earbuds replaced.


Resetting your JLab earbuds can be a quick and easy way to resolve common issues and get them working properly again. By following the steps outlined in this guide and keeping these additional tips and troubleshooting advice in mind, you can enjoy your JLab earbuds to the fullest.

More resources: https://support.jlab.com/en-US/articles/troubleshooting-earbuds-21663

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